Water Damage Restoration Service
Water Damage: A Threat to All Home and Business Owners
Water damage is a serious issue for Jacksonville home and business owners with 14,000 of them suffering from related emergencies every day across the country. It can be caused by intense rainfall, flooding, or even just broken pipes and no one is immune. Flooding due to broken pipes or storms can cause rotting of wood, growth of mold, rust, delaminating of building materials, and more. When you have been affected and it seems like you have lost your home turn to us to get it back for you. Working tirelessly and with some of the best technology available we bring buildings that you thought were ruined back to life. That’s why we are the best water damage restoration experts in Duval county!
Issues from Water and Flood Damage
Water damage can leave behind a number of problems. Besides compromising the structural integrity of your home free standing water can also spread diseases. Adding to that is the growth of mold and other substances which can be an environmental hazard that forces you to leave the building. Such a condition can take a long time to treat so it’s best to get to it before it becomes an issue. This is why we pride ourselves on our quick response time which let us get to the damage before a major problem develops. Combined with our speed is our thoroughness. Once on site we use moisture mapping to find the spots that have been affected and then we get to work on treating them. We’ll be there to get the job done and won’t leave until it’s finished.
Categorization of Water/Flood Damage
Category 1: Damage caused by water from a sanitary source. This use to be known as “Clear Water” but the name was changed in order to avoid confusion. This category includes water from broken water supply pipes, clean toilet water from the tank or the bowel, faucets, and bottle water. You should beware though while it’s from a source that is clean it can become contaminated from time, temperature, and contact with hazardous substances.
Category 2: Damage caused by water that can make you sick or cause discomfort if ingested. Like category 1, this category had a different name; “Grey Water”, which was changed to avoid confusion. Sources include washing machine overflow, toilet overflow with some urine but no feces, and dishwashing machine overflow. Like Category 1 this category can become more hazardous with the right factors.
Category 3: Damaged caused by very unsanitary water that can make you sick or even kill you if ingested. It was previously called “Black Water” but like the previous categories its name was changed to avoid confusion. Sources include sewage, flooding from rivers or streams, wind driven rain, water from below the toilet trap, toilet overflow with feces, and standing water in which bacteria has begun to grow.
How We Operate
We work to get your property back up to good condition, working under guidelines provided by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). To start we will inspect the site using various infrared tools to determine the amount of damage, its source, and the finical damages based on local guidelines. Afterwards we will begin work to dry the structure, sanitize affected or cross contaminated areas, and deodorize what was affected. Using equipment that includes but not limited to air movers, humidifiers, wood floor drying systems, and subfloor drying equipment we work to restore your home to a livable condition. Of course in Florida, the humidity makes this process take longer, especially if you live close to the water like Jacksonville Beach, Neptune Beach, Intracoastal, or Arlington (near the St Johns).
Tools that We Use
We use an assortment of high tech equipment to dry your property, monitor the progress, and make sure that the job is fully done. They are regularly maintained. These tools include;
- Moisture Sensors: simple machines for determining high levels of moisture in objects.
- Invasive or Penetrating Moisture Meters: similar to sensors but measures the readings in either relative or absolute terms.
- Non-Invasive or non-penetrating Moisture Meters: devices that uses radio frequency signals and conductive pads to measure impedance or capacitance through a sample of the area we want to test. This allows us to test a wide area in a shorter amount of time.
- Thermo Hygrometers: measures the temperature and relative humidity, sometimes the actual humidity, of the air to monitor the drying progress.
- Infrared Cameras: Cameras that are capable of measuring the surface temperature of objects without actually touching them. We typically use them with moisture meters.
Whatever equipment we bring will be used by highly trained professionals working to restore your property and give you back your home or business.
We serve all of Duval county as well as Orange Park, Ponte Vedra Beach, and everywhere in between. If you’ve got a wet house and you live in or near Jacksonville, FL, give us a call!